Privacy policy

Privacy Policy

This Privacy Policy explains how Lahornee Collection (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://lahorneecollection.com (the “Site”) or interact with us in any way.

By using our Site, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you use our website or services:

Information You Provide Directly

  • Name, email address, phone number

  • Billing and shipping address

  • Order and payment details

  • Account information (if you create an account)

  • Messages shared with us via email or customer support

Information Collected Automatically

  • IP address, browser type, device information

  • Pages viewed and actions taken on the Site

  • Cookies and similar tracking technologies

Information from Third Parties

  • Shopify (store hosting and order management)

  • Payment processors (to securely process payments)

  • Delivery and analytics service providers

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Manage your account and customer support requests

  • Communicate order updates and service messages

  • Improve our website, services, and shopping experience

  • Send promotional emails (you can unsubscribe anytime)

  • Prevent fraud and ensure website security

Cookies

We use cookies to:

  • Ensure website functionality

  • Remember preferences

  • Analyse site traffic and performance

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

Sharing Your Information

We may share your information only when necessary:

  • With trusted service providers (payment, shipping, analytics)

  • To comply with legal obligations

  • To protect our business, customers, or legal rights

We do not sell personal data without consent.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Opt out of marketing communications

  • Restrict or object to data processing

To exercise your rights, contact us using the details below.

Data Security & Retention

We take reasonable measures to protect your data. However, no system is 100% secure.
Your information is retained only as long as necessary to fulfill legal, operational, or service requirements.

Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect children’s personal data.

International Users

Your information may be stored or processed outside your country, including the UK and EEA. Where required, we use approved legal safeguards for international data transfers.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: lahorneecollections@gmail.com
📞 Phone: +44 7454 312155

Lahornee Collection is the data controller of your personal information under applicable data protection laws.